Botsand Air Conditioners is a company with long-term experience in refrigeration and air conditioning implementation within southern Africa. With experienced, vastly trained Technical Support and Administrative Staff, we are able to provide a superior service offering to our esteemed customers. We deliver on our promise.
HOW WE MEET YOUR NEEDS
With our established operating processes, we are able to:
- respond quickly and efficiently to all requests.
- access to local, regional and international expertise, which enables us to deliver expert advice quickly and accurately.
- have resources immediately available, thus ensuring matching technology to business requirements.
- give in-depth support guarantees satisfaction to our esteemed customers.
- have a response time to fault calls of 1 day (in Gaborone) and 48-36 hours to areas outside Gaborone (determined by the distance), through our Fault Logging Centre at the Gaborone International Commerce Park (G.I.C.P.).
- provide the best after sales service, in the region, in support, maintenance and parts.
WHAT DRIVES OUR BUSINESS
·The fact that we are part of a global organization with the highest integrity and reputation for quality products and service excellence.
·Our total commitment to market our products to the whole community.
·Make our service accessible to all.
·Share information with all who can benefit from it.
·An obligation to educate and customize on our products and services.